Anthropology 303 – Business In Cultural Context
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Anthropology 303 (ANTH 303-UCAL) Final
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Question 1 |
A | Majority, if not all, non-verbal communication gestures are universal in the Western world. |
B | Non-verbal communication is a type of stand along communication method. |
C | The most explicit information is gathered through non-verbal communication. |
D | In many cultures, often non-verbal communication is used to signal differences in status. |
E | Proxemics deals with the variation of facial expressions. |
Question 2 |
A | They are almost always much smaller events than religious rituals. |
B | They are not good opportunities for marketing because each and every individual/group may have different views on the same event. |
C | They are almost always a public (non family) event. |
D | Usually they occur in a fixed sequence and occur periodically. |
E | They are only observed in the East such as China and Japan. |
Question 3 |
A | Long-time orientation |
B | Strong uncertainty avoidance |
C | Small power distance |
D | Femininity |
E | Collectivism |
Question 4 |
A | To promote or publicize. |
B | To develop a legend. |
C | To produce goods or provide services. |
D | To burn or stamp something. |
E | To create or design a product. |
Question 5 |
A | Employees will embrace the cooperate culture. |
B | Retaliation of best available talent. |
C | Increased in productivity due to better cooperation. |
D | Lower competition for job opportunities. |
E | Improved problem solving methods. |
Question 6 |
A | Less importance on age and experience. |
B | Time is highly valued. |
C | Logical, linear and highly action-oriented. |
D | Straightforwardness |
E | Meaning are embedded at many social levels. |
Question 7 |
A | Western Europeans |
B | South Asians |
C | Eastern Europeans |
D | Americans |
E | Asians (Chinese) |
Question 8 |
A | physical space usage. |
B | facial expressions. |
C | hand gestures. |
D | touching or physical contact. |
E | time symbolism. |
Question 9 |
A | Feelings of incompetence |
B | Resentment |
C | Feelings of rejection |
D | Depression |
E | Insomnia |
Question 10 |
A | Individualism, high power distance and uncertainty acceptance |
B | Feminine, low power distance and uncertainty avoidance |
C | Individualism, high power distance and uncertainty avoidance |
D | Individualism, low power distance and uncertainty acceptance |
E | Individualism, low power distance and uncertainty avoidance |
Question 11 |
A | Face |
B | Physically contact |
C | Eyes |
D | Hands |
E | Body posture |
Question 12 |
A | Spanish |
B | German |
C | Latin American |
D | Arabic |
E | Japanese |
Question 13 |
A | A gift card. |
B | Religious card. |
C | Graduation card. |
D | A birthday card. |
E | Wedding invitation card. |
Question 14 |
A | People tend to spend more time researching a product if the cost of the product is higher. |
B | It is driven by wants and not by needs of individuals. Hint: Both needs and wants drives the behaviour. |
C | It is a logical process. |
D | Information search is done in the per-purchase phase. |
E | It can be influenced by external forces/factors. |
Question 15 |
A | family |
B | rites of passage |
C | personal |
D | civic |
E | religious |
Question 16 |
A | You cannot question the superiors in egalitarian cultures. |
B | The decision-marking process takes longer in egalitarian cultures than in hierarchical cultures. |
C | Hierarchical cultures have mechanisms for redress grievances. |
D | You are expected to say "I don't know" rather than providing an uninformed or in correct answers to business questions in hierarchical cultures. |
E | In egalitarian cultures, power is concentrated within a very few people. |
Question 17 |
A | Production, Promotion, Persuasion and Payment |
B | Product, Price, Place and Promotion |
C | Price, Placement, Promote and Persuasion |
D | Product, Pre-purchase, Purchase, Post-purchase |
E | Production, Process, Price and Promotion |
Question 18 |
A | Acceptance, Minimization and Integration |
B | Defense, Minimization and Integration |
C | Denial, Defense and Minimization |
D | Denial, Defense and Acceptance |
E | Acceptance, Adaptation and Integration |
Question 19 |
A | Myths must state the underlying principle explicitly. |
B | Myths must have a religious or spiritual connotation. |
C | Myths draw concepts from ancient civilizations such as Roman and Greek. |
D | Storyline contain two opposing forces that are symbolic. |
E | All myths are original and remain unchanged over time. |
Question 20 |
A | Security |
B | Self respect |
C | Excitement |
D | Being well respected |
E | Sense of belonging |
Question 21 |
A | Mint is a key active ingredient in oral care products. |
B | Due to its qualities of disinfection. |
C | Due to cultural expectations. |
D | Due to its strong scent. |
Question 22 |
1. Security
2. Excitement
3. Warm relationships with others
4. Self-respect
5. Belonging
6. Being well respected
7. Self-fulfillment
8. Fun and enjoyment
9. Sense of accomplishment
A | 1 , 2 , 5 , 7 only |
B | 2 , 4, 7 , 9 only |
C | 3 , 5 , 7 , 8 only |
D | All of the above listed items. |
E | 1, 2 , 3 , 4 only |
Question 23 |
1. Security
2. Excitement
3. Warm relationships with others
4. Self-respect
5. Belonging
6. Being well respected
7. Self-fulfillment
8. Fun and enjoyment
9. Sense of accomplishment
A | 1 , 2 , 5 , 7 only |
B | 2 , 4, 7 , 9 only |
C | 3 and 8 only |
D | 2 and 5 only |
E | 7 and 9 only |
Question 24 |
A | Adaptation, Defense and Minimization |
B | Denial, Defense and Acceptance |
C | Adaptation, Integration and Acceptance |
D | Denial, Defense and Minimization |
E | Minimization, Acceptance and Adaptation |
Question 25 |
A | Evaluation of alternatives |
B | Purchase decision |
C | Problem/need recognition |
D | Feedback |
E | Information search |
Question 26 |
A | Egalitarianism |
B | Short- time orientation |
C | Hierarchy |
D | Individualism |
E | Low power distance |
Question 27 |
A | They contains symbolic meanings. |
B | They often contains magical elements. |
C | They are all originated from old legends. |
D | They are often used as a tool to drive sales and promotions. |
E | They often contains stories/ideas of two opposing forces (good vs evil, strong vs weak, etc). |
Question 28 |
A | Marketing is a process that may not always contain specific steps. |
B | Marketing include the product pricing according the market which the product is placed. |
C | Marketing can be used to promote products that people need as well we people want. |
D | Marketing plays a vital role in product success. |
E | Modern marketing methods only work in capitalistic economies. |
Question 29 |
A | It is a phase a company would go through just before a complete failure. |
B | It is a phase in which a small business/company slowly changed in to a larger cooperation. |
C | It is the process of exchanging cultures within an organization. |
D | An organization that take control of the company during major cultural changes. |
E | An organization that is composed of multiple business partners from several different countries. |
Question 30 |
I. Buying a car so you can travel to work everyday.
II. Buying food with low cholesterol.
II. Obtaining a degree because you want a good job.
A | II only |
B | II and III only |
C | I and II |
D | III only |
E | I only |
Question 31 |
A | Three |
B | Six |
C | Four |
D | Five |
E | Two |
Question 32 |
A | Acceptance |
B | Integration |
C | Adjustment |
D | Introduction |
E | Transition |
Question 33 |
A | culture shock. |
B | culture dystopia. |
C | cultural experience. |
D | cultural disambiguation. |
E | cultural disorientation. |
Question 34 |
A | Use an independent professional translator. |
B | Use back translation where a translated message is translated back into the original language. |
C | Create a brand new slogan when moving into a new region with different language than that of the original. |
D | Use the original language itself and avoid translations all together. |
E | Avoid idioms and other ethno-specific terms. |
Question 35 |
A | False because letters cannot be symbols. |
B | False because numbers cannot be symbols. |
C | True |
D | False because phrases are too explicit hence cannot be symbols. |
Question 36 |
A | Learning a new language can help learn more languages later in life. In other words, once you learn a new language, it is easier to learn several others. |
B | Language is dynamic and changes over time. |
C | The written language is always more explicit than the spoken language in all 5500+ languages in the world. |
D | It state that the language not only used for explicit communication but also linguistic categories limit and determine cognitive categories. |
E | Learning a new language is beneficial because it will explain cultural differences of the new environment. |
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Credits: Based on the excellent class notes provided by, Dr. Christopher John Holdsworth during Spring 2015.
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Videos
TED Talk: Rory Sutherland: Life lessons from an Ad man
How smoking became a symbol of the “Emancipated Woman”
Propaganda in America – Meet Edward Bernays
Lexicon Branding (may not play in all browsers)
http://www.lexiconbranding.com/videos/lexicon-branding-movie.html
Cultural Dimension: direct versus indirect communication style
Cultural Dimension: low versus high power distance
High vs Low Uncertainty Avoidance
https://www.youtube.com/watch?v=Qem46KUMIOM
Reaching Across cultures without losing yourself
http://blip.tv/hbrchannel/reaching-across-cultures-without-losing-yourself-6558957
Cultural Diversity in the Workplace
Multi-Cultural Meeting
http://vimeo.com/88245683 or
http://www.trainingabc.com/building-the-multicultural-team/